The Caitlin Diamond Band
Shipping & Returns
SHIPPING: Free Shipping on orders over $500 within the U.S
- Off the shelf ships within 3 business days.
- Made to order ships within 4-6 weeks (up to 8 weeks during busy period) for engagement rings.
- Made to order ships within 2 to 3 weeks for most pendants/necklaces and earrings.
- In addition to production time transit within the U.S.: priority mail 2-3 days, priority express mail 1-2 days (international transit takes up to 10 days)
RETURNS - EXCHANGES - CANCELATIONS: you may return your items within 45 days starting the day your receive it, restrictions and fees apply.
Warranty & Sizing
WARRANTY: We stand behind our products and warrant that all items will be free from manufacturing defects for one year (damages caused to gemstones accidental or not, are not covered by our warranty).
SIZING: We offer one complimentary sizing for our standard ring styles, within 30 days of shipment receipt to our US, Canadian, UK, and Australian customers, when within 1 full size (does not include gold wedding band).
OFF THE SHELF: if you choose to have our stock items sized, you will use your complimentary sizing and your sale will be final. Please allow two weeks for sizing.