We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help within our return policy. Just email us directly and we’ll take you through the process.
An RMA (return merchandise authorization) number is needed to return an item for refund or repair. Without a valid RMA number, your package will be refused or returned at your expense.
UPDATE FOR ALL PAYMENT TYPE: DUE TO NEW REFUND POLICY FROM CREDIT CARD PROCESSORS, WE WILL NO LONGER REFUND PAYMENT PROCESSING FEES. CANCELLATIONS OR RETURNS, REFUNDS WILL BE DEDUCTED A PROCESSING FEES OF 5%.
