We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help within our return policy. Just email us directly and we’ll take you through the process.
An RMA (return merchandise authorization) number is needed to return an item for refund or repair. Without a valid RMA number, your package will be refused or returned at your expense.
UPDATES FOR PAYPAL PAYMENTS ONLY: DUE TO PAYPAL NEW REFUND POLICY, STARTING OCTOBER 11TH 2019, THE FEES THAT PAYPAL COLLECT FROM MERCHANTS WON'T BE REFUNDED IN CASE OF A RETURN. THEREFORE IF YOU DECIDE TO RETURN A PURCHASE USING PAYPAL, WE WILL REFUND THE PURCHASE AMOUNT MINUS PAYPAL TRANSACTION FEES.
